Privacy Policy

Your privacy matters to us. This policy explains how Yeix.io collects, uses, and protects your information.

Last updated: August 31, 2026

Privacy at a Glance

  • We collect only the information necessary to provide our services
  • We never sell your personal information to third parties
  • You have the right to access, update, or delete your data at any time
  • We use industry-standard security measures to protect your information

Information We Collect

Information You Provide

When you use our services or contact us, we may collect:

  • Name and contact information (email, phone number)
  • Business information (company name, website URL)
  • Account credentials and billing information
  • Project details and technical requirements
  • Communications with our support team

Information Collected Automatically

When you visit our website, we automatically collect:

  • Device and browser information
  • IP address and general location data
  • Pages visited and time spent on our site
  • Referral source (how you found us)

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process payments and manage your account
  • Communicate with you about services, updates, and support
  • Respond to your inquiries and provide customer support
  • Send important notices about service changes or security updates
  • Analyze usage patterns to improve our website and services
  • Protect against fraud, abuse, and security threats
  • Comply with legal obligations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: We work with trusted third-party providers for payment processing, hosting infrastructure, email services, and analytics (e.g., Stripe for payments, PostHog for analytics)
  • Legal Requirements: If required by law, court order, or government regulation
  • Business Transfers: In the event of a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share specific information

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze website usage:

  • Essential Cookies: Required for basic site functionality
  • Analytics Cookies: Help us understand how visitors use our site (PostHog)
  • Preference Cookies: Remember your settings and preferences (e.g., theme selection)

You can control cookies through your browser settings, though disabling certain cookies may affect site functionality.

Data Security

We implement industry-standard security measures to protect your information:

  • SSL/TLS encryption for data transmission
  • Secure hosting infrastructure with regular security updates
  • Access controls and authentication measures
  • Regular backups and disaster recovery procedures
  • Employee training on data protection and privacy

While we take reasonable measures to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to:

  • Provide ongoing services to you
  • Fulfill legal, regulatory, or contractual obligations
  • Resolve disputes and enforce our agreements

When data is no longer needed, we securely delete or anonymize it.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request corrections to inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Opt-out: Unsubscribe from marketing communications at any time
  • Data Portability: Request your data in a structured, commonly used format

To exercise these rights, please contact us at info@yeix.io

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Third-Party Services

We use the following third-party services that may collect information:

  • Stripe: Payment processing (subject to Stripe's Privacy Policy)
  • PostHog: Analytics and user behavior tracking
  • Cloudflare: Content delivery and DDoS protection

These services have their own privacy policies, and we encourage you to review them.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Business Name:Yeix.io